hi-impact consultancy welcome two new staff members to the team; Jack Turner and Scott Wilkinson
hi-impact welcomed the latest staff members into their Technical Support division to work with Schools across the North West region.
Jack joins the team with years of experience in Technical Support and will be working alongside our School Technicians from September onward. Jack has been spending the summer working on installs and shadowing our current hi-impact Technicians. He says of his first few weeks at hi-impact ‘I have found my start at hi-impact very interesting and I have learnt so much about the server side of IT in such a small time. Everyone has been very kind and welcoming which has really helped me relax and take in as much information as possible. In my first 3 weeks have been updating and installing apps on iPads, shadowing other technicians as they look at day to day issue at their schools and I have been on an install which involved re-imagining all the students and staff computers.’
Scott joins the team from a background of First and Second Line Technical Support and Repair and will be taking an office based position to ensure that all enquiries and requests are dealt with as promptly and efficiently as possible. Scott says of his first few weeks at hi-impact ‘Although I was nervous at first to start in a new position it didn’t take me long to feel at home with hi-impact. I have spent the summer shadowing various staff members, working with administration and understanding processes as well as performing repairs. I am very excited to see what September has in store.’
Alan Thompson, Managing Director at hi-impact consultancy, says ‘It is wonderful when we get an opportunity to expand and we have been able to add two very talented Technicians into our team who can only allow us to improve our service offer even further! We are very excited to welcome them into the hi-impact family.’