School Tech Ticket – How to Submit

Submit a School Tech Ticket

To submit your tech ticket, feel free to send us an email at

 You can contact us via a school device by right-clicking your hi-impact icon in the bottom right section of the toolbar. Select ‘request support’ and your ticket will be sent directly to our helpdesk.

For urgent enquiries call us at (0151) 638 6283.


submit a tech ticket - hi-impact

Trusted by Our Schools

"The technical team at hi-impact are brilliant. Every question I ask is responded to quickly and professionally. I am confident that they can help me with any IT issues I have."

Class Teacher, Heygarth Primary School

"I have always previously questioned the amount of money we needed to spend on IT and technical support. However, hi-impact has proved to me without doubt that it provides schools not only with value for money service but with a service that cares about its clients."

Headteacher, Rock Ferry Primary School

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